Hi @gcastell, If you’re a member, you’ll be able to see a sign up form?
@Gcastell
Feb 27 at 4:46PM
I do but after I enter my name and email, I press the button and nothing happens
@claire
Mar 4 at 4:22PM
Hi Will, I tried to be invited and used a link you placed below.
Any reason why i can’t get in?
@claire
Mar 4 at 5:6PM
its ok i am in now thank you
@ianccooper
Sep 10 at 2:12PM
Hi. Trying to join slack group but it’s asking me for hub email and password which I enter but can’t log in with
@Will Thomas
Sep 10 at 2:23PM
Hi @ianccooper,
You’ll need to sign up to Slack? This is not your hub user name and email
@jjshacks13
Jun 12 at 10:40PM
I’ve just signed up for the free trial but i can’t access any content.
@Will Thomas
Jun 13 at 8:53AM
Hi @jjshacks13. Sorry you’re having issues – can you let me know device and browser? I’ll try to get this sorted ASAP
@Will Thomas
Jun 13 at 9:10AM
Just to follow up @jjshacks13.
Your transaction with our payment gateway failed. We’ve had a few issues like this over the last 48hours and we’re not sure why it’s occurring at the moment, but I’ve manually set you up with a free trial, so you should be able to access the site now?
If you could come back to us with the browser and device you used that should help us figure out the issue for future users?
Many thanks
Will
@jjshacks13
Jun 13 at 9:47AM
Thanks Will, I’m using chrome on my desktop or Chrome on my android phone.
@GoldenDurotrige
Jun 13 at 8:39AM
Hi, I just signed up with the 90 day offer code but I can’t see anything in the subscriptions tab, and can’t access any of the articles; the site is askeing me to log in, even though i’ve just been through the new member video? I’ve now done it twice……Can someone help?
@Will Thomas
Jun 13 at 8:52AM
Hi James, sorry about this – will continue our conversation via Twitter
@dmfantasyhub
Jun 17 at 11:21AM
Last decision to make in my Bench boost team: Sterling and Saka or Grealish and Mahrez? any help? Thanks!! (looking to protect lead)
@brummy123
Jul 1 at 11:43PM
How do you get your money back after free trial, been trying for days and would’nt load? Is there an email to contact?
But yes, subscriptions are auto-billed every 12 months at the price you signed up at
@schmacz
Aug 16 at 5:35PM
Trying to join slack and its saying somethings amiss with your invite, please contact your org owner for help. Second link prompts to login but not sign up.
@Will Thomas
Aug 17 at 6:3PM
Sorry about this. Should be working now
@thapelom
Aug 16 at 7:46PM
Hi,
How do I join the slack group? I don’t see a link
@Will Thomas
Aug 17 at 6:3PM
Sorry about this. Should be working now – see the link in the article
@Somar
Aug 17 at 12:5AM
Hey there. Link does not work.
@Will Thomas
Aug 17 at 6:3PM
Sorry about this. Should be working now
@asrk2698
Aug 30 at 10:20AM
Hello Will, I paid my membership fee and became a member, but under subscriptions it says its not active, and that the free sign up is active instead. How do I make the membership active?
This whole year I had been unable to login to FFHub – and when I tried I got a message saying I’m not subscribed. Then suddenly you unexpectedly take $40 from my account and I can login again 10 days from the end of the season!
can I speak to somebody about this please – there are no links to any direct support from the website or slack
Hi David, apologies. I’ve refreshed the link, it should now work?
@Oscar Ede
Jul 25 at 2:31PM
I am having issues signing up
@Will Thomas
Jul 28 at 8:1AM
Hi Oscar, apologies. I’ve refreshed the link, it should now work?
@Paul Hampshire
Jul 27 at 7:44PM
cant seem to join it asks for a new link
@Will Thomas
Jul 28 at 8:1AM
Hi Paul, apologies. I’ve refreshed the link, it should now work?
@Will Thomas
Jul 28 at 8:1AM
Hi Mark, apologies. I’ve refreshed the link, it should now work?
@Richard Dogbey
Aug 12 at 11:1AM
Hi Will, I’ve been trying to reach out to the team regarding payment of subscription fee. This isn’t relevant to the discussion but I was charged the full amount of a standard package instead of the discount amount. I’m a new member and just signed up today.
@Will Thomas
Aug 12 at 11:2AM
Hi Richard, as you can imagine, our support is very busy at the moment. Please be patient, we will get back to you
@Omosegbon Isaac
Aug 12 at 12:10PM
I just registered today, and I can’t see any contact of the admin or something, not an official mail.how do I contact you guys, what of when I wana claim prices, how do I contact you guys
@Micah Hurt
Aug 17 at 1:12AM
Hello. When I try to join the Slack group, it tells me there isn’t an account on Fantasy Football Hub tied to this email address. But I’m using the same email address I signed up with, so I’m not sure why I’m getting that message. Can you help with this?
Thank you.
@Yannis Cannon
Aug 17 at 2:35PM
Awesome
@Dan Kelly
Nov 21 at 2:28PM
Hi, just signed up for free account, will I be able to use the slack channel? Thanks
@Will Thomas
Nov 22 at 2:47PM
Hi Dan, you’ll need to have a standard account to access the Slack channel unfortunately
@INTERSTELLAR
Feb 26 at 1:33PM
On GW26, there were 8 teams which were having double games. But when filtering on that particular GW on OPTA stats tool, I can see data are accumulated for all doubled-game teams except Tottenham (Spurs).
I believe that displayed data is only for 2nd match with Burnley (even played games column is equal to 1 instead of 2 for Spurs during GW26)
Sorry for posting this here but I didn’t find comment section there under OPTA stats tool.
Thanks.
@INTERSTELLAR
Mar 5 at 3:7PM
for GW27, there is no record for Everton stats. I believe there is some technical issue with OPTA stats tool. Can you check please?
@Will Thomas
Mar 9 at 10:39AM
Hi, thanks for flagging. We’re aware of some issues with OPTA tool and working on resolving them asap. Thanks for your patience!
@Andrew Tymon
Mar 6 at 12:17PM
Morning I,m new to the site just got the FPL planner but I also dabble with Dream Team where are the best advice on this site for this
Comments
Feb 27 at 4:11PM
Awesome! Best software out there for fantasy chat
Feb 27 at 4:23PM
How do I sign up? I am already a member
Feb 27 at 4:36PM
Hi @gcastell, If you’re a member, you’ll be able to see a sign up form?
Mar 4 at 4:22PM
Hi Will, I tried to be invited and used a link you placed below.
Any reason why i can’t get in?
Mar 4 at 5:6PM
its ok i am in now thank you
Sep 10 at 2:12PM
Hi. Trying to join slack group but it’s asking me for hub email and password which I enter but can’t log in with
Sep 10 at 2:23PM
Hi @ianccooper,
You’ll need to sign up to Slack? This is not your hub user name and email
Jun 12 at 10:40PM
I’ve just signed up for the free trial but i can’t access any content.
Jun 13 at 8:53AM
Hi @jjshacks13. Sorry you’re having issues – can you let me know device and browser? I’ll try to get this sorted ASAP
Jun 13 at 9:10AM
Just to follow up @jjshacks13.
Your transaction with our payment gateway failed. We’ve had a few issues like this over the last 48hours and we’re not sure why it’s occurring at the moment, but I’ve manually set you up with a free trial, so you should be able to access the site now?
If you could come back to us with the browser and device you used that should help us figure out the issue for future users?
Many thanks
Will
Jun 13 at 8:39AM
Hi, I just signed up with the 90 day offer code but I can’t see anything in the subscriptions tab, and can’t access any of the articles; the site is askeing me to log in, even though i’ve just been through the new member video? I’ve now done it twice……Can someone help?
Jun 13 at 8:52AM
Hi James, sorry about this – will continue our conversation via Twitter
Jun 17 at 11:21AM
Last decision to make in my Bench boost team: Sterling and Saka or Grealish and Mahrez? any help? Thanks!! (looking to protect lead)
Jul 1 at 11:43PM
How do you get your money back after free trial, been trying for days and would’nt load? Is there an email to contact?
Jul 2 at 7:46AM
Hi @brummy123
Sorry you’re having issues. What wouldn’t load?
Our contact page is here: https://cms.fantasyfootballhub.co.uk/hello/
Jul 16 at 10:53AM
Hi Will,
Just had an email stating that my subscription will auto renew in a few days, but there is no mention of the cost.
Will it be the same as last year (£17.99)?
Jul 16 at 11:20AM
Hi @gilders,
Best to contact us via here for account questions: https://cms.fantasyfootballhub.co.uk/hello
But yes, subscriptions are auto-billed every 12 months at the price you signed up at
Aug 16 at 5:35PM
Trying to join slack and its saying somethings amiss with your invite, please contact your org owner for help. Second link prompts to login but not sign up.
Aug 17 at 6:3PM
Sorry about this. Should be working now
Aug 16 at 7:46PM
Hi,
How do I join the slack group? I don’t see a link
Aug 17 at 6:3PM
Sorry about this. Should be working now – see the link in the article
Aug 17 at 12:5AM
Hey there. Link does not work.
Aug 17 at 6:3PM
Sorry about this. Should be working now
Aug 30 at 10:20AM
Hello Will, I paid my membership fee and became a member, but under subscriptions it says its not active, and that the free sign up is active instead. How do I make the membership active?
Aug 30 at 10:7PM
Hi @asrk2698, please contact support for this: https://cms.fantasyfootballhub.co.uk/hello
Feb 26 at 6:56AM
Hi, Will.
Can you please point me to where I download Ben’s spreadsheet?
I’ve logged in to my account, but cannot see a link to the spreadsheet.
Cheers!
Rolfee
Mar 15 at 11:21AM
Sorry, just seen this Ed
https://cms.fantasyfootballhub.co.uk/ben-crellins-fpl-transfer-planning-sheet/
Mar 15 at 8:2AM
This whole year I had been unable to login to FFHub – and when I tried I got a message saying I’m not subscribed. Then suddenly you unexpectedly take $40 from my account and I can login again 10 days from the end of the season!
can I speak to somebody about this please – there are no links to any direct support from the website or slack
Mar 15 at 11:18AM
Hi @obie, really sorry you’ve been having issues. Please contact support via this link and we’ll get this sorted for you: https://cms.fantasyfootballhub.co.uk/hello
Jul 12 at 8:29AM
I can’t get access to the slack
Jul 28 at 8:2AM
Hi David, apologies. I’ve refreshed the link, it should now work?
Jul 25 at 2:31PM
I am having issues signing up
Jul 28 at 8:1AM
Hi Oscar, apologies. I’ve refreshed the link, it should now work?
Jul 27 at 7:44PM
cant seem to join it asks for a new link
Jul 28 at 8:1AM
Hi Paul, apologies. I’ve refreshed the link, it should now work?
Jul 28 at 8:1AM
Hi Mark, apologies. I’ve refreshed the link, it should now work?
Aug 12 at 11:1AM
Hi Will, I’ve been trying to reach out to the team regarding payment of subscription fee. This isn’t relevant to the discussion but I was charged the full amount of a standard package instead of the discount amount. I’m a new member and just signed up today.
Aug 12 at 11:2AM
Hi Richard, as you can imagine, our support is very busy at the moment. Please be patient, we will get back to you
Aug 12 at 12:10PM
I just registered today, and I can’t see any contact of the admin or something, not an official mail.how do I contact you guys, what of when I wana claim prices, how do I contact you guys
Aug 17 at 1:12AM
Hello. When I try to join the Slack group, it tells me there isn’t an account on Fantasy Football Hub tied to this email address. But I’m using the same email address I signed up with, so I’m not sure why I’m getting that message. Can you help with this?
Thank you.
Aug 17 at 2:35PM
Awesome
Nov 21 at 2:28PM
Hi, just signed up for free account, will I be able to use the slack channel? Thanks
Nov 22 at 2:47PM
Hi Dan, you’ll need to have a standard account to access the Slack channel unfortunately
Feb 26 at 1:33PM
On GW26, there were 8 teams which were having double games. But when filtering on that particular GW on OPTA stats tool, I can see data are accumulated for all doubled-game teams except Tottenham (Spurs).
I believe that displayed data is only for 2nd match with Burnley (even played games column is equal to 1 instead of 2 for Spurs during GW26)
Sorry for posting this here but I didn’t find comment section there under OPTA stats tool.
Thanks.
Mar 5 at 3:7PM
for GW27, there is no record for Everton stats. I believe there is some technical issue with OPTA stats tool. Can you check please?
Mar 6 at 12:17PM
Morning I,m new to the site just got the FPL planner but I also dabble with Dream Team where are the best advice on this site for this
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